Returns & Exchanges
We want you to love your beauty purchases, but if you are not completely satisfied, you can return unopened and unused products within 30 days of delivery. For hygiene reasons, we cannot accept returns on items that have been opened, used, or have broken security seals.
Initiate Your Return
Contact our customer care team with your order number and the reason for your return to receive a Return Authorization number.
Pack Securely
Place the unused items in their original packaging, ensuring they are well-protected to prevent damage during transit.
Ship the Package
Affix the provided return label to your parcel and drop it off at your nearest authorized postal service or courier point.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing